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Are you still delivering orders?
In line with the current Government directives due to the ongoing Covid-19 situation, we are still delivering orders however we are experiencing some delays in deliveries of the orders. We appreciate your patience and understanding!

How much does delivery cost?
All our prepaid orders ship for FREE. We charge Rs. 125 for Cash on Delivery orders.

How long will my order take to arrive?
We aim to deliver all our orders within 2 - 7 days. You will also receive email updates from us with detailed delivery information.

Where is my order shipped from?
All of our orders are shipped from our warehouse in Chandigarh, U.T.

How can I find out the status of my order?
Please email our team at hello@chapterandink.com. They will be happy to let you know the status of your order should you have any questions or concerns.

What is Chapter & Ink's return policy?
We offer a 14 day, no grumble policy from the date you receive your order. We are happy to refund in full or exchange any item if you are not satisfied. Returned items must be in their original packaging or equivalent with all labels still attached. 

If you would like to return a product, please email at hello@chapterandink.com for more information.

If I mail a return, when will I be refunded?
On receipt of the returned item(s), your refund will be credited to the payment card used to make the purchase. Please allow 5 to 10 days from receipt of goods for the refund to process. 

Get in touch at hello@chapterandink.com for more details.