Shipping
We offer FREE shipping on all of our pre-paid orders and charge Rs. 150 for Cash on Delivery orders. Our orders are typically dispatched from our Chandigarh warehouse within 2-4 business days, though this may change during peak periods.
Currently, we don't offer Express Delivery, however please email us at hello@chapterandink.com if you have an urgent order and we can try our best to get the order to you as soon as possible.
We ship nationwide
Please allow 2-4 business days for your order to arrive. Most of our orders will be dispatched the next day, so you'll be able to track it once it leaves our warehouse, and that service will give you a more accurate estimate for when your order might arrive. If you need your order quickly, please send us an email at hello@chapterandink.com
We will dispatch the pre-orders by the date mentioned on the product pages. If multiple items are ordered in a single transaction, the non Pre-order items will be shipped right away and the pre-order products will be dispatched separately.
Returns
We offer a simple 28 day hassle free return policy. You can shop with confidence as you are welcome to return or exchange anything you purchase within 28 days from purchase.
For returns or exchanges, please make sure the product is in perfect, brand new condition and has the original packaging intact.
Sale items can only be returned if the item is faulty. We will not accept returns on worn, damaged or otherwise non-saleable products unless they arrived to you damaged or faulty.
Please note that we are not able t o accept refunds on digital gift cards or customised items unless they are faulty. Bulk orders may not be returned or exchanged.
Please email us at hello@chapternandink.com if you would like to return or exchange your order. Our customer service team will email the details for free collection and share the refund details.